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Your Virtual Office Assistant

Your Virtual Office AssistantYour Virtual Office AssistantYour Virtual Office Assistant

Welcome to YVOA

Welcome to YVOAWelcome to YVOA

Ila Kapler

Call US

YVOA

What we do?

Administrative support is not always available, or affordable for independent contractors and small business owners who identify a need for some short term assistance. Here’s where Online Business Managers like myself are excelling in the field of work we love. You will find the services offered by online business management groups as varied as the people offering them. These are some of the areas in which I have experience and am happy to support your business: 

About Us

Office Support

  • Virtual Reception: Receive incoming calls and forward messages
  • Document Management: Scan and file documents in preferred format
  • Develop and edit Office Suite documents and files
  • Ad Hoc resume, cover letter, manual, email, brochure, presentation document

Transcription

Convert audio files to documents in various formats, depending on the industry requirement.

Data Management - Payable/Receivables

  • Customer contact information collected, business card contact information collected and saved for reference
  • Track expenses and sales volumes, data entry into Excel, CRM database, or accounting software
  • Organize your receivables/payables in preparation for tax submissi

Event Management

  • Experience with national and provincial non-profit and corporate event planning
  • Trade show registration, mass communication campaigns, print material coordination
  • Coordinate event activities with professional participants

Research Assistance

  • Single project investigation to provide data for decision maker
  • Ongoing support, specific research targeting business development

Volunteer Coordination

  • Engage groups of volunteers for specific activities as needed
  • Act as first point-of-contact for volunteers, filter clearance for applicants
  • Design required forms to manage events and track volunteer hours
  • Database entries to manage volunteer contact information, hours, event involvement
  • Update volunteers with new information, send thank you note/acknowledgement of participation

Travel Arrangements

  • The experience of a seasoned travel professional at your service
  • Coordination of online travel and accommodation arrangements
  • Management of travel documents 

              (visa/passport/immunization/travel alerts)

Social Media Monitoring

  • Monitor online presence and make recommendations as needed
  • Basic entries to update your preferred message and branding on popular social media site

Contact Us

Ila Kapler, Your Virtual Office Assistant

YVOA

Kelowna

250.212.3305 yvoa@shaw.ca

Hours

Open today

09:00 a.m. – 05:00 p.m.

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